The Resound website and Services are not intended for children under the age of 18 and Resound does not knowingly collect any information from children under 18 years old through the Services. If the parent or guardian of a child under 18 believes that the child has provided us with any information, the parent or guardian of that child should contact us if they want this information deleted from our files.
Information and Content You Provide; Your Use of the Services. We collect the content, communications and other information that you provide when you use the Services, including but not limited to, when you sign up for an account, message or communicate with others, or create or share content, including but not limited to videos, music, sound, photos, graphics, code, or other materials. We collect information regarding how you use the Services, the content that you engage with, the actions you take, the other users that you interact with, as well as the time, frequency and duration of your activities.
Information Provided by Users. We may also receive information about you when other users provide content or information to Us. Such information may include your contact information, or information related to a message to you.
Information Provided by Partners. We may also receive information provided by other third parties, such as advertisers or businesses, including information about your activities outside of Services. Such information may include information about your device, websites you visit, advertisements you view, and how you use their products or services. We require partners to have lawful rights to collect, use and share your data before providing such data to us.
Website Visitor Information. We may collect contact information when you choose to upload information to the Services, which we may use to help you use the Services and for other purposes listed herein. If you’re using the Services on your mobile device, you may also choose to provide us with location data. Like most website operators, Resound collects information of the sort that web browsers, mobile applications and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request when visitors use the Services. Resound’s purpose in collecting this information is to better understand how visitors use the Services. From time to time, Resound may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Services. We also gather information about your use of and experiences with our Services, including information about how you interact with the website. Resound also collects potentially personally-identifying information like Internet Protocol (IP) addresses and may collect statistics about the behavior of visitors to the Services. For instance, Resound may monitor the Services to help identify spam. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). In addition to log data, we may also collect information about the device you’re using to access the Services, including the type of device, the operating system, device settings, device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. To learn more about the information your device makes available to us, please review the policies of your device manufacturer or software provider.
Analytic Tools; Cookies. We use various analytic tools which serve the purpose of measuring, analyzing, and optimizing our marketing measures and provide you with customized advertisements that could be of particular interest to you. We may also use third party tools to track how our Services are used. In particular, we may use the following tools:
We also use “cookies” to collect information in order to improve our Services. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and transferred to your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of the Services, so we recommend that you leave them turned on. We may also use remarketing cookies to advertise on third party web sites, such as Twitter and Facebook, after you use the Services.
Except as otherwise provided in this policy, we disclose the potentially personally-identifying information you disclose to Resound only to those of our employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide the Services, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country and by using the Services, you consent to the transfer of such information to them.
Other than to its employees, contractors and affiliated organizations or as described above, we disclose personally-identifying only when required to do so by law, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Resound, third parties or the public at large. If you send us a request (for example via chat, a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. We may be required to disclose your personal information to law enforcement or in connection with a civil or criminal proceeding or investigation. We may also disclose your personally-identifying information if you expressly consent to the disclosure.
In addition, in some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Resound or substantially all of its assets were acquired, or in the unlikely event that Resound goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Resound may continue to use your personal and non-personal information as set forth in this policy. Otherwise, we will not rent or sell potentially personally-identifying and personally-identifying information to anyone.
We may disclose non-personally identifiable aggregated information about our users without restriction.
Resound does not, to the best of our knowledge, sell or rent personal information that we have collected or retain about you to any other third-party for any purpose. Accordingly, we do not offer individuals the ability to “opt-out” of the selling or renting of personal information because we do not engage in those practices.
Resound is based in the United States, and the personal information that we collect and process is retained and stored in the United States. Resound uses service providers that store personal information on our behalf in the United States and in other third countries. Please be aware that the United States, and these other third countries, may not provide the same level of protection of personal information as in your country, state, or other jurisdiction of residence or nationality, and when transferred to the United States or elsewhere, your personal information may be accessible by, or otherwise made available to, local government authorities and officials pursuant to judicial and/or administrative orders, decrees, and demands, and/or other domestic laws, statutes, and regulations. By continuing to provide us such information, you hereby acknowledge and agree that your personal information will be transferred to, and stored in, the United States and in such other third countries.
You are permitted, and hereby agree, to only provide personal information to Resound if such personal information is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation. You may have certain rights under applicable data protection law with respect to personal information about you that is collected through the Services or when you contact or otherwise engage with us. To exercise any of these data privacy rights, please contact us, or have your authorized agent contact us, in accordance with the “Contact Us” section listed below. In the event you submit, or your authorized agent submits on your behalf, a data request, you (and your authorized agent) hereby acknowledge and agree, under penalty of perjury, that you are (or the authorized agent of) the consumer whose personal information is the subject of the request. We will respond to any data requests within the timeframes required by law, and we may charge a fee to facilitate your request where permitted by law.
You have the right to opt-out of receiving electronic direct marketing communications from us. All electronic direct marketing communications that you may receive from us, such as e-mail messages, will give you an option of not receiving such communications from us in the future.
Residents of certain states may have additional data privacy rights, including the following:
Access: The right to access general categories and/or the specific pieces of personal information we have collected, used, disclosed, or sold about you over the past twelve (12) months, including the sources from which the personal information was collected; the business or commercial purpose for which your personal information was collected, used, disclosed, or sold; and, the third parties with whom we have shared your personal information.
Deletion/Erasure: The right to request that we delete/erase your personal information under certain circumstances.
Data Portability: The right to request that we transfer, to the extent technically feasible, personal information in certain forms and formats.
Nondiscrimination: The right not to be subject to discrimination for asserting your rights.
Further, you have the right to opt out of the processing and use of your sensitive personal information, which includes personal information that reveals (a) your social security or other state identification number; (b) your account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (c) your geolocation; (d) your racial or ethnic origin, religious or philosophical beliefs, or union membership; (e) the contents of your mail, email, or text messages, unless we are the intended recipient of the communication; (f) your genetic, health, and biometric data; and (f) information concerning your sexual orientation or gender identity.
To exercise any of the data privacy rights set forth herein, please contact us in accordance with the “Contact Us” section listed below. If you make, or an authorized agent on your behalf makes, any request related to your personal information, Resound will ascertain your identity to the degree of certainty required under applicable law before addressing your request. Resound may require you to match at least three pieces of personal information we have previously collected from you before granting you access or otherwise responding to your request. We may require written documentation that demonstrates a third party is authorized to serve as your agent for the purposes of submitting the requests set forth herein, unless you have provided the authorized agent with power of attorney in compliance with applicable law. None of these rights are absolute and are subject to legal and regulatory exceptions and exemptions.
Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.
Resound processes personal information in accordance with the legal bases set forth in the EU General Data Protection Regulation (GDPR) or EU Member State law. For example, our processing of Personal Data on individuals (as described above) is justified based on statutory provisions that (1) processing is based on the consent; (2) processing is necessary for Resound’s legitimate interests as set out herein; (3) processing is necessary for the performance of a contract to which you are a party; and, (4) Resound is required to comply with a legal or statutory obligation in the EU or a Member State. If you are in the EU or afforded protection under the GDPR, you may have certain rights with respect to the Personal Data. To the extent permitted by applicable data protection laws, you may access the Personal Data we hold about you; request that inaccurate, outdated, or no longer necessary information be corrected, erased, or restricted; and, request that we provide your Personal Data in a format that allows you to transfer it to another service provider. You also may withdraw your consent at any time where we are relying on your consent for the processing of your Personal Data. You may object to our processing of your Personal Data where that processing is based on our legitimate interest. You have the right to lodge a complaint with your competent data protection authority. Resound transfers personal data outside the EU in accordance with standard contractual clauses adopted by the European Commission, or other approved safeguards (e.g., Privacy Shield, consent). If you wish to exercise any of these rights, please contact us in accordance with the instructions provided below.
Pursuant to Nevada law, a Nevada “consumer” (as the term is defined therein), may, at any time, submit a verified request through a designated request address to an “operator” directing the operator not to make any sale of his or her personal information that the operator has collected or will collect about the consumer. For clarity purposes, Resound does not sell or exchange your personal information for monetary consideration to a third party for the third party to license or sell the information to additional persons or parties.